Terms and Conditions of Service

1. INTRODUCTION

These Terms and Conditions ("Terms") govern the relationship between ADOZA PTY LTD and the Client regarding the provision of agricultural drone spraying services. These Terms constitute a legally binding agreement under the laws of the Republic of South Africa.

2. ACCEPTANCE OF TERMS

By engaging the Company for services, the Client acknowledges that they have read, understood, and agreed to be bound by these Terms and Conditions. These terms apply to all quotations, agreements, and services rendered.

3. SERVICE SCOPE

The Company provides aerial application services using Remotely Piloted Aircraft Systems (RPAS). Our scope is strictly limited to the application of agricultural inputs. We do not manufacture, supply, or sell chemicals unless explicitly stated in a separate agreement.

4. CLIENT-PROVIDED INPUTS (CHEMICALS)

4.1. Supply Responsibility: Unless explicitly agreed otherwise in writing, the Client is solely responsible for the procurement, cost, and supply of all chemicals (herbicides, pesticides, fungicides, fertilizers) to be used during the operation.

4.2. Warranties by Client: By providing chemicals to the Company, the Client warrants that:

• The products are suitable for aerial application.
• The products are registered for the intended use in South Africa.
• The products are not expired, contaminated, or prohibited.
• The correct dosage and mixture ratios have been calculated.

4.3. Liability for Inputs: The Company acts solely as an applicator. We accept no liability for crop damage, yield loss, or efficacy failures resulting from the quality, composition, or dosage of the chemicals provided by the Client.

5. PRICING AND FINANCIAL TERMS

5.1. Quotations: Quotations provided are estimates based on the information supplied by the Client regarding field size, location, and accessibility.

5.2. Price Adjustments: Agriculture is subject to variable conditions. The Company reserves the right to adjust service fees and pricing at any time prior to the commencement of service. Price adjustments may be applied due to, but not limited to:

• Discrepancies between the quoted field size and the actual GPS-measured size.
• Changes in fuel, labor, or operational costs.
• Site conditions requiring additional equipment or personnel.

5.3. Payment Terms: Payment terms are as stipulated on the invoice. The Company reserves the right to suspend services for overdue accounts.

6. LIABILITY AND FAULT ALLOCATION

The Client acknowledges that aerial application involves inherent risks. Liability for any incident or damage shall be determined based on the cause of the fault:

6.1. The Company's Fault (Our Liability):

We accept liability for direct damages caused solely by our gross negligence or willful misconduct. This includes damage caused by pilot error or drone malfunction while operating within the designated flight parameters. Our liability is limited to the cost of the service fee or the replacement value of the crop in the directly affected area, whichever is lower.

6.2. The Client's Fault (Your Liability):

The Client accepts full liability and indemnifies the Company against all claims, damages, or losses arising from:

• Incorrect Data: Providing inaccurate GPS coordinates, field sizes, or obstacle locations.
• Hazardous Environment: Failing to remove obstacles (power lines, trees, pivot points) or failing to warn us of hidden hazards.
• Chemical Efficacy: The failure of the product to perform its intended function.
• Third-Party Claims: Damage caused to neighboring properties due to the Client's chemicals drifting, provided the Company operated within regulatory wind and height limits.

7. OPERATIONAL CONDITIONS AND FORCE MAJEURE

7.1. Weather Dependencies: Drone operations are strictly governed by South African Civil Aviation Authority (SACAA) regulations. We reserve the right to delay or cancel operations due to adverse weather (wind speed, rain, extreme heat) without penalty.

7.2. Site Requirements: The Client must ensure the site is accessible and provide a clean water source for mixing and tank rinsing.

7.3. Force Majeure: Neither party shall be liable for delays or failures in performance resulting from acts of God, war, terrorism, government regulations, or civil unrest.

8. INDEMNITY

The Client hereby indemnifies and holds ADOZA PTY LTD, its directors, employees, and agents harmless against any and all claims, suits, actions, damages, and costs (including legal fees) arising out of or related to the provision of services, except where such damage is proven to be caused solely by the gross negligence of the Company.

9. GOVERNING LAW AND JURISDICTION

These Terms are governed by and interpreted in accordance with the laws of the Republic of South Africa. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts within the North West Province, unless required otherwise by the Consumer Protection Act (CPA).

10. CONTACT INFORMATION

For questions about these Terms of Service, please contact us:

• Email: Admin@adoza.net
• Phone: 0734515166 / 0832839194
• South Africa